Krum, TX 76249
kguthrie@usa.net
(214) 704-4965
SMU School of Engineering, Plano, Texas, September, 2003
Sun Solaris System Administration
Oracle 9i Database Administration
University of North Texas, Denton, Texas, December 1991
Bachelor of Science in Computer Science
Major - Computer Science
Minor - Mathematics
Fifteen years as UNIX/UNIX-AIX System Administrator. Responsible for developing all specification requirements, overseeing installation, testing, debugging, and acceptance of customized system, including quote system, invoice mailers, collection letters and financial analysis screens. Have worked with have worked with databases, SAN networks, network communications and logical volume managers (LVM).
Five years as Controller of small computer products company. Total responsibility for all financial operations, including general ledger, accounts payable, etc. Placed all operations on computer system.
IBM Certified Specialist
AIX V4.1 System Administration
AIX V4.3 System Administration
AIX V5L System Support
Ten years scripting/programming. Four yeas in a PC environment developing PC based software using a variety of languages including PASCAL, BASIC, Turbo C, and C++. Six years of shell scripting. Experience with Bash, Perl and Korn shell (Korn the bulk of the experience).
Fifteen years installing, maintaining and performing system upgrades. These systems consisted of Pentium PCs, SCO UNIX, IBM RS6000/pSeries and AIX 4.3.3/5.1/5.2. Two years working for IBM’s AIX Global Support Services. Fielded live calls to support AIX system administrators.
One-year designing and implementing a home page for a support group. Program and implement perl cgi scripts to manage a calendar/scheduler for the support group.
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Ÿ pSeries/RS6000 |
Ÿ 2105 ESS Shark |
Ÿ FastT 500/600700/900 |
Ÿ 7133 SSA RAID |
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Ÿ PCI SCSI RAID |
Ÿ EMC Clariion CX700 |
Ÿ EMC Symmetrix 2000/3000 |
Ÿ AIX 4.3.3, 5.1, 5.2 |
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Ÿ HACMP 4.5, 5.1, 5.2 |
Ÿ FastT Storage Manager |
Ÿ IBM ESS Specialist |
Ÿ IBM Expert |
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Ÿ Network Installation Manager |
Ÿ EMC Control Center 5.2.0.0 |
Ÿ EMC Navisphere |
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· Work with team to create conceptual design of how Retek’s retail application will integrate into legacy systems. Review design document with department heads for approval.
· Research, configure and test Network Installation Server (NIM) on AIX pSeries server. The NIM server will install AIX on all new machines and create mossy backups.
· Manage CPU, memory, I/O drawer upgrades and relocation of an existing p690 to create a p690 “farm” in computer room.
· Setup and configure 8 new p690s. Each p690 was configured to contain approximately 10 Lars with resources (CPU, memory, I/O slots) distributed as required for LPAR functionality.
· Install and configure AIX, Samba, TCP Wrappers, C++ compiler, EMC Navisphere, EMC Control Center and HACMP 5.2.
· Configure NIC cards for VIPA, NIB and HACMP high availability.
· Create LVM structures based on requirements provided by Oracle DB/Application administrator.
· Research how EMC technologies can be leveraged to provide: storage for a HACMP cluster, create snap copies of production for a reporting database and create a disaster recovery site with a copy of production data.
· Create scripts to perform bimonthly updates of production OSs at the disaster recovery site.
· Perform initial Problem Determination/Problem Source Identification (PD/PSI), which includes searching database(s) for rediscovery/similar problems, perform remote access of customer machine, when applicable, transfer problem ownership to a higher-level skill if necessary, gather pertinent data for recreation/follow- up research before transfer.
· Responsible for providing support for questions regarding installation and usage on the PSeries hardware platform. Works to evaluate problems and to provide complete and accurate solutions. The solutions provided may involve testing, researching reference materials and databases, and conferring with other support professionals. This requires teamwork and the ability to work and communicate effectively with others.
· Work problem to point of resolution which may include ordering fixes, sending faxes, write/review faxes with resolutions for customer problem record.
· Open PMR’s (Problem Management Records) in RETAIN database (IBM exclusive database).
· Efficient in utilizing Global Services tools and resources, which include Callprompter - determines routing and group ownership, RETAIN – problem tracking database, MegaDatabase - search facility of exiting issues.
· Fundamentals of Solaris 8
· Solaris 8 System Administration I
· Solaris 8 System Administration II
· Introduction to Oracle 9i
· Oracle 9i Database - Administration Fundamentals I
· Oracle 9i Database - Administration Fundamentals II
· Oracle 9i Database – Performance Tuning
· Changed IP address on all 4 servers, rebuilt maps on the NIS server and pushed them to the slave.
· Determined that a crontab entry was continuously changing IP address of the AIX10 server. Corrected the
IP address in the script so the crontab functioned properly.
· Consulted with the Las Vegas data center on requirement for moving all 4 systems to Nevada.
August 2002 – October 2002
· Called in to determine trouble on external SCSI disk drives. Disk drive failed.
· Removed mirrors from failed disk, attempted to remove failed disk from volume group.
· Texas Health ordered a replacement disk from their IBM support contact. IBM sent an “equivalent” disk that
the system would not recognize. Had to require that IBM send a specific FRU #.
· Shutdown system and replaced disk, rebuilt mirrors, cleaned historical files in full filesystem and performed
OS backups of all systems.
February 2000 to May 2002
System Engineer
· One of two administrators managing 20 pSeries (including C10s, and R50s).
· On call 24x7 for production emergencies.
· Monitor and administer 7 HACMP C10 Clusters and 1 HACMP R50 Cluster.
· Performed all standard system administration on AIX machines (users, groups, printers, modems, etc).
· Assisted in planning and eventual migration of production services to third party vendor.
· Updated system/application monitoring Korn shell scripts. Refit scripts to conform to a programming and logging standard. Five different sysadmins and/or DBAs put together the scripts, and each followed their own standard.
· Created Korn shell scripts for administrators to manage system/application scripts.
· Tested and carried out migration of production from AIX 4.2.1 to AIX 4.3.3.
· Tested and carried out update of microcode on all R50 w/SSA adapters and disks.
October 1999 to January 2000
System Engineer
· One of six system administrators managing 35 RS/6000s (including R30s, R40s, R50s, and several SP nodes).
· Carrying 24x7 on-call pager on a rotational basis.
· Tested all AIX machines to verify Y2K compliance.
· Programmed a Korn shell script for the help desk to use to manage print queues and reset passwords on various machines.
· Created and implemented plan to achieve “cold” backups of production machines before Y2K rollover on December 31, 1999
September 1998 to December 1999
System Engineer
· Sole on-call support for two pSeries running 3.2.5 running proprietary application.
· Performed all standard system administration on AIX machines (users, groups, printers, modems, etc).
· Coordinated and executed plan to move selective systems back from Silver Spring, MD, and to move non- AIX machines to Las Vegas, NV.
· Responsible for the Administration of 5 RS6000s running AIX OS with applications such as DB2, NDM, CICS, CACS and Encina. Monitoring of system load, disk resources, backup procedures, network connectivity, etc.
· Carrying an on-call pager for the above systems.
· Planning and implementation of moving production R40 to a R50 for greater speed and more memory. Then moving the development R30 to the unused R40. This includes the co-ordination of resources with DBAs and users.
· Planning and implementation of warm standby R50 for two production R50s.
· Write backup scripts that allow operations personnel to login as a backup user and run sysback backups along with tar backups of special accounting files.
November 1997 to September 1998
System Engineer
· Responsible for the Administration of 6 J40 RS6000s running AIX 4.1.5 with Sybase and Oracle databases. Monitoring of system load, disk resources, backup procedures, network connectivity, etc.
· Carrying an on-call pager for the above systems on a rotational basis.
· Planning and implementation of moving production J40s to national data center in Silver Spring MD. This includes the co-ordination of resources in Silver Spring with Dallas, planning down times for data/hardware transfer to Silver Spring, as well as assisting with testing, from Dallas, before full cut over of production to Silver Spring. Also, travel to Silver Spring with backup servers to install and test warm standby servers.
· Stabilize and maintain 990 and 590 RS6000s running 3.2.5 with a custom written database.
· Replace 5-year-old disks with new SCSI F/W Diff and a Hitachi raid 5 cabinet.
· Restructure placement of data to implement raid 1 mirroring (between SCSI and Hitachi) and migrate from async lines for printers and terminals to terminal servers. Troubleshoot print queue and/or terminal server problems. Script warm backup procedures for nightly off line backup of database.
· Set up a 390 RS6000 as a print server for a Data General machine (running Magic). Assist with monitoring and trouble shooting printing problems.
July 1996 to October 1997
IBM AIX Technical Support/Technical Specialist – Kern
· The Technical Specialist for the IBM AIX Support Family is responsible for providing support for questions regarding installation and usage on the RS/6000 hardware platform. He works with the customer to understand and evaluate problems and to provide complete and accurate solutions. The solutions provided may involve testing, researching reference materials and databases, and conferring with other technical specialists. This requires teamwork and the ability to work and communicate effectively with others.
· Perform initial Problem Determination/Problem Source Identification (PD/PSI), which includes searching database(s) for rediscovery/similar problems, perform remote access of customer machine, when applicable, transfer problem ownership to a higher-level skill if necessary, gather pertinent data for recreation/follow- up research before transfer.
· Work problem to point of resolution which may include ordering fixes, sending faxes, write/review faxes with resolutions for customer problems record/document actions in the problem record using edant format (i.e. environment, description of problem, action taken, next step, and test case, if applicable)
· Open PMR’s (Problem Management Records) in RETAIN database (IBM exclusive database).
· Efficient in utilizing Support Center tools and resources, which include Whichq - determines routing and group ownership, Xmenu - log system of items, Austext - search facility of older items, Netscape - Internet browser, Acdmon - call distribution/monitoring system.
1990 to June 1996
CompuData Products, Inc., Dallas, TX
Comptroller/Systems Administrator
· Comptroller responsibilities include all facets of managing the company’s day-to-day financial operations, Accounts Payable, Accounts Receivable, Collections, and all General Ledger Functions. Prepare and present a monthly financial status to the owner/managers of the company.
· Systems Administrator responsibilities include the supervision of a UNIX computer network comprised of 20 terminals and one server. Responsible for requirement specifications for customized software installation, testing, debugging, acceptance, implementation, and ongoing operation.
1986 to December 1990
Somerset Farm, Farmersville, TX
Programmer/Analyst
· Worked directly with Mr. O’Neal, systems engineer, designing, developing and testing several PC based systems including a computer editor package designed for use by blind individuals, an inventory management system, and a farm work scheduling system.
· Programmer responsibilities included research, design, development, coding, testing, and maintaining software for the above systems.